PRIVACY STATEMENT

Welcome to Natal Colombia!
 

These terms and conditions outline the rules and regulations for the use of Natal Colombia's Website, located at www.natalcolombia.co.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.natalcolombia.co if you do not agree to take all of the terms and conditions stated on this page.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Your information is never sold and is exclusively shared with trusted third-party platforms, including Wix.com and DHL Paket Deutschland. Wix.com powers our e-commerce platform and DHL Paket Deutschland manages our shipments.
 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hola@natalcolombia.co or mailing us at: NATAL Colombia, Preysingplatz 3, 81667 Munich, Germany.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - WIX

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
 

Payment:
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 

For more insight, you may also want to read Wix.com’s Terms of Service (https://www.wix.com/about/terms-of-use) or Privacy Statement (https://www.wix.com/about/privacy).


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
 

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 

Google analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 - SECURITY
 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES
 

We employ the use of cookies. By accessing www.natalcolombia.co you have the opportunity to accept or decline non-essential cookies directly on our cookie banner.
 

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners, such as Wix.com, may also use cookies for reasons such as: To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure their platform is secure and safe to use. 
 

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.
_XSRF-TOKEN_hs_TS*, sessional, used by Wix for security and anti-fraud reasons.
_svSession, 2 years, Used in connection with user login
_SSR-caching, 1 minute, Used to indicate the system from which the site was rendered
_wixCIDX_wix_browser_sess, 3 months, Used for system monitoring/debugging
_edops.logger.sessionId, 12 months, Used for stability/effectiveness measurement
_consent-policy, 12 months, Used for cookie banner parameters
_smSession, sessional, Used to identify logged in site members
_bSession, 30 minutes, Used for system effectiveness measurement
_wixLanguage, 12 months, Used on multilingual websites to save user language preference
 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are no longer covered by this Privacy Policy, our website’s Terms of Service, or the Wix Privacy Policy. 
 

To opt out of being tracked by Google Analytics across all websites,
visit this link: http://tools.google.com/dlpage/gaoptout.

SECTION 8 - AGE OF CONSENT
 

By using this site, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your state, province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION
 

If you would like to: access, correct, amend or delete any personal information we have about you or register a complaint, you are invited to contact us at hola@natalcolombia.co or by mail at: NATAL Colombia, Preysingplatz 3, 81667 Munich, Germany.


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